Feb 19
15
IT Support Technician Whiteley IT Support technician required to join a focused team, providing support to many diverse customers across Hampshire, predominantly Southampton and Portsmouth for this flexible and expanding IT support company. About the IT Support Technician role: As part of the small team of engineers you’ll be working as a member of the helpdesk resolving... Read More »
Oct 18
16
Southern Solutions have now welcomed Chrissy into the company fold. Chrissy is our new Account Manager in charge of our customer relations and the primary contact for all new customers. Chrissy is focused on making sure all customers of Southern Solutions are happy with the services we provide, and ensuring our name is known across the south as a premier IT solutions... Read More »
Sep 18
25
It's an exciting time for us here at Southern Solutions as we have now moved into our new offices based in Whiteley. The company is growing, and with that growth we require the space and infrastructure to support it. Our new offices come with a lot more space and super-fast high-availability connections which allow us to provide more services directly through our infrastructure and... Read More »
Jun 18
11
The number of cyber attacks are at an all time high with no signs of slowing down. To make matters worse, cyber criminals are focusing on small to midsize businesses, as they see them as easy targets compared to large organizations with dedicated IT security teams. Don’t fall victim to these cyber criminals, and don’t stress about adding dedicated headcount to stay ahead of these... Read More »
Jun 18
7
We are now live with a new network monitoring platform which enables us to monitor customer network services and server systems. With agents now deployed across all customer networks we are monitoring key services to ensure that if something happens at a customer site, we are the first to know. The new system offers many more features than our old system, and we can now monitor for pretty... Read More »
Feb 18
15
Backup and Disaster Recovery solutions these days are becoming more and more reliable as a means of protecting company data, however very few organisations look at the ability and impact of restoring and accessing the data. Whether it be tapes, network drives, removable drives or cloud storage that is used to store your backups, the only things that you should be looking at are the questions... Read More »
Apr 17
11
Southern Solutions now have a new member of staff working on the technical team. Ben Whatley has joined us after several years experience in the IT industry, and will be a major point of customer contact on our support team. Ben brings with him knowledge in workstation and mobile device support as well as being an experienced server and mailbox... Read More »
Nov 16
14
We have now redesigned our Office 365 packages to include managed antivirus protection. This includes remote monitoring of each antivirus seat which allows us to pro-actively discover issues with any computer's antivirus system. To see our newly designed Office 365 packages please click... Read More »
May 16
11
We have found that a few customers may have issues when trying to open the start menu when using Windows 10. In a lot of instances, when clicking the start button or trying to use the search box the click is not registered and the start menu will not open. To resolve, follow these steps: Check for and repair Windows corruption 1. Right click on an empty area of the taskbar and select "Task... Read More »
Oct 15
16
More and more businesses are moving over to hosted (or cloud) solutions to provide their core business services such as email or file storage. One of the first things to move is email. The most commonly used business email server is Microsoft Exchange, and most businesses will have a physical server in their office providing all email and calendar services to employees. This is quickly... Read More »
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