HOW OUR IT SUPPORT
CAN HELP YOUR BUSINESS
Whether your business has 5 users or 250 users, our team deliver professional, fast and reliable IT support services tailored to your business needs.
We can provide 24 hour support for businesses that work around the clock. Our team will always answer the phone, never an outsourced support provider, ensuring you always speak to somebody you know and trust.
Our support services include:
- Contact third parties on your behalf
- Support and maintain workstation, server and cloud systems
- Assist with IT security accreditations
- Provide up to date advice and solution design
- Provide software support, for example Sage Accounts and Payroll
- Provide annual cybersecurity training
- Provide backup and disaster recovery management
- Optional 24/7 phone support
What our customers say
Southern Solutions are quite honestly heroes! Since starting to use them just over a year ago they have transformed our company and really bought our use of technology up to modern day. This has all been done with complete professionalism and patience - and they have needed lots of it! There is no way that our whole team would have been successfully working from home within 2 days of 'lockdown' without them as it's not something that we have ever done before now.
We cannot thank them enough for that they have done, and continue to do, for us.
20 User Company
The benefits of our IT
Support in Southampton
Fast response times
We endeavour to answer all calls within 2 rings
One of our team at the end of the phone when you need it most
Training for your staff
Free face-to-face cybersecurity training for your staff
Trusted IT support
100% 5 star reviews since 2008.
Our technical team
is always here for you
We consistently provide high quality support from an in-house team that knows your business inside-out.
Our customers rave about the approachable and friendly service our team provide, so you can be assured of a positive interaction with any member of Southern Solutions.
We know that changing providers can be worrying, but moving to Southern Solutions couldn't be easier. Simply get in touch and have a conversation with one of our team who can audit and advise on your current IT systems for free.
FREQUENTLY ASKED QUESTIONS
We provide IT services primarily to businesses across Hampshire and the IOW. We can, however, support companies regardless of location.
Remote working has become a huge part of any business, and we realise the importance of flexibility within companies. Regardless of your current IT infrastructure, we ensure you can work just as productively from home as you would in the office. All of our support plans cater for home workers as well as office staff, when it comes to IT location should never be an issue.
We provide our customers 3 main ways to raise a support ticket. If you like a chat, our support team are available by phone to raise tickets for you and get working on your issues immediately. Alternatively you can send us an email which will automatically raise a ticket with the support team for you. Finally you can raise a ticket using our remote management software installed on your computer. It couldn't be easier.
We certainly do! Whichever your preferred platform, we have the tools and expertise to monitor, protect, and support your devices.
We support Apple and Android devices with our mobile device management solution. We can ensure that your company data and your staff access to that data maintains compliant even when accessed through mobile devices. If you wish to lock down devices to only perform business operations, we can do that too!
Southampton IT Support for your business
Your IT support needs to be a priority.
Chat to one of our team today and join the Southampton businesses already benefitting from the IT support desk that helps businesses thrive.
- 02382 022 099
- 4400 Parkway, Solent Business Park, Whiteley, Hampshire, PO15 7FJ