Support

Your trusted IT
Support partner

We provide an all-encompassing IT support service. Our customers benefit from familiar experts at the end of the phone who have a complete understanding of their systems and business.

The team are available 24/7 with expert knowledge and skills to ensure any issue that arises, big or small, is dealt with efficiently on initial contact with someone you know and trust.

Our support technicians are all trained to the same high standard avoiding the need to bounce customer support calls across departments, delaying resolutions and causing frustration.

Southern Solutions offer IT support.
A pair of headphones in use for IT support services.

As part of your
service, we will:

  • Contact third parties on your behalf
  • Support and maintain workstation, server and cloud systems
  • Assist with IT security accreditations
  • Provide up to date advice and solution design
  • Provide software support, for example Sage Accounts and Payroll
  • Provide annual cybersecurity training
  • Provide backup and disaster recovery management

Frequently Asked Questions

Do we support remote working?

Remote working has become a huge part of any business, and we realise the importance of flexibility within companies.

Regardless of your current IT infrastructure, we ensure you can work just as productively from home as you would in the office. All of our support plans cater for home workers as well as office staff, when it comes to IT location should never be an issue.

Can you provide on-site support to our business?

Remote, on-site, and always available, we are here to tailor your IT service to suit you.

Which areas of the country do we provide IT support cover?

Here at Southern Solutions, we provide reliable IT support, telecoms and cybersecurity across Hampshire, IOW, and beyond. This includes Portsmouth, Southampton, Winchester, Eastleigh, Fareham, plus other parts of Hampshire.

We can, however, support companies regardless of location.

Do you offer after-hours emergency support?

Yes! We do provide emergency support 24/7, and all done by our very own team (no outsourcing here!). This can be built into your personalised managed service agreement, so you never have to worry.

Take your first steps to simpler IT support

Your IT support needs to be a priority. Chat to one of our team today and join the businesses already benefitting from the IT support desk that helps businesses thrive.

  • 02382 022 099
  • Troon House, 4400 Parkway, Solent Business Park, Whiteley, Hampshire, PO15 7FJ

Let us help you

Contact Us

  • IT SUPPORT ICONIT SUPPORT
  • CONNECTIVITY ICONCONNECTIVITY
  • CYBERSECURITY ICONCYBERSECURITY
  • INSTALLATIONS ICONINSTALLATIONS
  • TELECOMS ICONTELECOMS