We are a managed services provider that can tailor agreements to suit any customer. The base price is determined by the amount of workstations/servers that are to be supported and then services are added based on the customer’s requirements. To give a general idea on services that can be included in our managed contract please see below. We’ve given examples of what we’d supply for a 10 user company and a 40 user company. These examples are for information purposes and aren’t limited to the services listed. These agreements are paid on a monthly basis with 1/3/5 year sign up options.
10 User managed IT support service agreement
- Proactive remote support and monitoring to 10 workstations
- Office 365 10 user
- Dropbox for business 10 user
- ESET Managed antivirus solution
- Fibre broadband connection 40/10
40 User managed service agreement
- Proactive onsite/remote support and monitoring to 3 servers and 40 workstations
- 4 hour onsite response
- ESET Managed antivirus solution
- Managed Antispam solution
- Dell SonicWALL TZ 300 (includes comprehensive security suite)
- EAD Fibre leased line 10MB over 100MB bearer with broadband failover
- Managed disaster recovery on 3 x servers
For total peace of mind with your IT managed support services and a fixed monthly fee with no surprises, call us on 08451 808030.
