Windows 10 Start and Search Not Responding

Published: 11 / 05 / 16

We have found that a few customers may have issues when trying to open the start menu when using Windows 10. In a lot of instances, when clicking the start button or trying to use the search box the click is not registered and the start menu will not open. To resolve, follow these steps:

Check for and repair Windows corruption

1. Right click on an empty area of the taskbar and select “Task Manager”

Task Manager

2. Select “File” and choose “Run New Task”

Run New Task

3. Type “powershell” into the new window and tick the box to “Create this task with administrative privileges”. Click OK.

Run Powershell

4. Type “sfc /scannow” into the blue window that appears and hit the return key on your keyboard

sfc scannow

 

This will take some time to run, so allow it to complete. Once complete carry out the following steps:

5. Copy and paste the following line into the blue PowerShell window and hit the return key on your keyboard

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml“}

install apps

This will run through reinstalling base Windows applications. Allow this process to run. You will see green and red writing, ignore any errors.

6. Once complete, restart your computer and all should be resolved.

If you would like us to logon to your systems and implement this fix, do not hesitate to make contact with us and we can resolve any issues you have.

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